Shipping policy

1. Processing Time:

Orders are typically processed within 1-3 business days. Custom orders may take longer, and we will communicate any additional processing time required.

2. Shipping Methods and Delivery Times:

We offer standard and expedited shipping options. Delivery times vary based on the selected method:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days

3. Shipping Costs:

Shipping costs are calculated based on the weight and dimensions of the order, as well as the shipping destination. The total shipping cost will be displayed at checkout.

4. International Shipping:

At this time, we only ship within the United States. We plan to expand our shipping options to include international destinations in the future.

5. Order Tracking:

Once your order is shipped, you will receive an email with tracking information. You can track the progress of your shipment using the provided link.

6. Damaged or Lost Orders:

If your order arrives damaged or is lost in transit, please contact us immediately at info@ethicawood.com or 408-831-3826. We will work with you to resolve the issue promptly.

7. Returns and Exchanges:

8. Customer Service:

If you have any questions or concerns about your order or our shipping policy, please do not hesitate to contact us at info@ethicawood.com or 408-831-3826. Our team is here to assist you.

9. Changes to Shipping Policy:

Ethica Wood reserves the right to modify this shipping policy at any time. We encourage customers to review it frequently.